Taking the time to find the perfect cleaning company you can outsource your office or commercial building cleaning to helps you ensure a cleaner facility while reducing overhead company costs. At the end of the day, the ideal company for your needs is one that’s experienced, diligent, and is qualified to perform a seamless cleaning job.
Before hiring just about any company for your office cleaning needs, here are some common key questions you should ask:
How many years has the company been in business?
A company that has been in business for many years is one that’s significantly more trustworthy than a cleaning service that has been around only a few months. Selecting a well-established company means working with professionals that have had hundreds of satisfied clients over the years and know how to deliver a precise cleaning regimen. Of course, a newly established company doesn’t always point to low quality work. Before you choose to discredit a new company based on their lack of experience, consider which companies they actually provide cleaning services for.
What is written in the cleaning service agreement?
Never sign a cleaning company’s service contract without thoroughly reading through the agreement. There may be hidden fees, such as an early termination fee that you may inadvertently skip over. It’s important that you know what you’re signing and you’re confident with the information provided.
What types of cleaning services are offered?
Chances are that you need a full-service office cleaning company for your business. It’s best to figure out what you need and find a cleaning company that offers those exact services. Certain businesses may need carpet or window cleaning services, meanwhile, others may require janitorial services on a set schedule. Whatever your needs are, make sure that the office cleaning company is willing to provide a trial run where you can see if their services will match your needs and expectations. For example some companies may only specialize in house cleaning services.
What is written about your potential cleaning company online?
Make sure you take a look at reviews and ratings left for a company before looking to hire them. You can also request a cleaning company to provide references that you can directly contact to ask if they’re happy with the results of the service. Having actual feedback from current and past clients can help set your mind at ease that the company has a proven track record.
What types of insurance coverage does the company have?
Every professional cleaning company needs to have valid and up-to-date insurance to cover clients and employees in case of an accident. Make sure to actually ask for proof of valid insurance and take a look at the type of policy they have. Common policies may include: general or umbrella liability, workers’ compensation, and auto insurance. The more coverage a cleaning company has, the better protected you are as a client!
Are all of the office cleaning technicians professionals?
Commercial cleaning is different from residential cleaning services, and as such, all of the technicians should have adequate industry knowledge working in a commercial setting. Take into consideration that these employees will remain in your building after-hours, so you need to ensure that they’re all properly trained and qualified to carry out the work. Certain cleaning companies may allow you to meet with the cleaning staff before letting them work in your building.
Is the company willing to provide a written pricing estimate?
Make sure to always get pricing estimates in writing to ensure that the company can’t backtrack later on. It’s important to ensure that what the service entails is also properly outlined in the pricing package as it allows you to compare with what other companies are offering.
Whether you have any questions or concerns, we are more than happy to answer all of your comments! Call us today to discuss what your cleaning options are by working together with our company.
